Legal
Cookie Policy
How Katoola Events uses cookies and similar technologies.
Last updated
Effective date:
This Cookie Policy explains how Katoola Events ("Katoola", "we", "our", or "us") uses cookies and related technologies when you use: - the Katoola website, - mobile applications, - organiser systems, - ticketing systems, - communication systems, - and related platform services. Katoola is owned and operated by LevelOn Capital. By continuing to use the platform, you agree to the use of cookies and related technologies as described in this Policy.
Communication & Marketing Technologies
Katoola may use cookies and related technologies to:
- measure communication effectiveness,
- improve marketing performance,
- personalise recommendations,
- analyse engagement,
- support event promotion,
- and improve discovery systems.
Where applicable, users may manage certain promotional preferences separately.
5. AI, Analytics & Behavioural Systems
Katoola may use:
- recommendation systems,
- behavioural analytics,
- AI-assisted systems,
- operational intelligence tools,
- and fraud-detection systems
that rely partly on cookies, behavioural signals, session data, and interaction patterns.
These systems may assist with:
- recommendations,
- ranking systems,
- fraud detection,
- moderation,
- operational analytics,
- and platform optimisation.
Automated systems may not always produce perfect outcomes.
7. Data Retention
Cookie-related information and associated operational data may be retained where reasonably necessary for:
- fraud prevention,
- analytics,
- security,
- operational integrity,
- legal compliance,
- dispute handling,
- and platform improvement.
Certain records may continue to exist temporarily in:
- backups,
- caches,
- logs,
- archives,
- or operational systems.
8. Security & Operational Protection
Katoola may:
- monitor platform activity,
- analyse behavioural patterns,
- detect suspicious activity,
- investigate abuse,
- and apply operational protections
where reasonably necessary for:
- fraud prevention,
- security,
- legal compliance,
- operational integrity,
- and platform protection.
Katoola is not required to publicly disclose all internal security systems, thresholds, moderation signals, or fraud-detection methods.
9. Changes to This Policy
Katoola may:
- update,
- revise,
- replace,
- or modify
this Cookie Policy over time.
Continued use of the platform after updates may constitute acceptance of revised policies.
Katoola may provide notice of material changes through:
- platform notices,
- email,
- SMS,
- WhatsApp,
- or other reasonable communication methods.
Need help understanding something on this page?
Contact our support team